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Slotum Casino Terms & Conditions
1. General terms and acceptance
These Terms & Conditions form an agreement between you and the operator of Slotum Casino. They apply to the website, your player account, available games, payment functions, promotional offers and any related services made available through the site. References to Slotum Casino, we, us or our mean the relevant operator of the website. References to you or your mean the person accessing or using the services.
By visiting the website, registering an account, making a deposit, participating in a game or accepting an offer, you confirm that you have read and understood these terms. If you do not agree with any part of them, you must not use the website or its services. Additional terms may apply to specific games, payment methods, competitions or promotions. Where additional terms apply, they will be shown to you before you take part and will form part of this agreement.
You are responsible for checking these terms regularly. We may update or change them when reasonably required, including to reflect changes to the services, technology, applicable law or regulatory requirements. The updated version will apply from the date it is published, unless a different effective date is stated. If a change materially affects your rights or obligations, we may provide notice through the website or another appropriate channel.
You must use Slotum Casino only where online gambling is lawful and available to you. Laws can differ between Australian states and territories and may also apply based on your location. It is your responsibility to understand and follow the laws that apply to you. We do not encourage anyone to use the website in a jurisdiction where gambling services are restricted or prohibited.
2. Eligibility and player accounts
You must meet all applicable age and legal requirements before using Slotum Casino. You must not create or use an account if you are under the applicable legal gambling age, are prevented from gambling by law, or are subject to an active self-exclusion or other gambling restriction. We may ask you to confirm your age, identity, location and eligibility before allowing access to some or all services.
Only one personal account is permitted unless we expressly agree otherwise. An account must be registered in your own name and used only by you. You must provide information that is accurate, complete and current. This may include your legal name, date of birth, residential details, payment information and documents needed for verification. You must update your information if it changes.
You are responsible for keeping your login details confidential and for all activity carried out through your account. Do not share your password, allow another person to access your account or use another person’s account. You should choose a strong password, avoid reusing it on other services and notify us through the available website process if you believe your account has been accessed without permission.
We may carry out customer identification, age verification, payment checks, fraud screening and other compliance checks. You agree to provide requested information within a reasonable time. If information cannot be verified, is misleading or appears inconsistent, access to the account or funds may be restricted while checks are completed, subject to applicable law.
We may refuse an account application, limit access, suspend an account or close an account where we have a reasonable basis to do so. Reasons may include suspected fraud, unlawful activity, breach of these terms, use of another person’s payment method, multiple accounts, inaccurate information, responsible gambling concerns or a legal or compliance requirement. We will handle any remaining balance in accordance with applicable law and the circumstances of the account.
3. Deposits, withdrawals and gameplay
You may deposit funds only using a payment method held in your own name or otherwise authorised for your use. You must not use a payment method belonging to another person without prior approval. Deposits are intended for playing the available games and are not a banking or investment service. You should deposit only money that you can afford to lose.
Available payment methods, processing steps, minimum or maximum amounts and any applicable fees will be shown on the website or during the relevant transaction. A payment may be delayed, declined or reversed by a payment provider, financial institution, technical system or compliance process. We cannot guarantee that every payment method will remain available at all times.
You must not attempt to deposit funds obtained through unlawful activity, use a payment method for an unauthorised purpose or take steps intended to avoid ordinary security and verification procedures. We may hold or return funds while a transaction is reviewed. Where required, information may be shared with payment providers, fraud prevention services or competent authorities.
Withdrawal requests may be subject to account verification, source-of-funds checks, payment restrictions and any conditions displayed when the request is made. We may return funds to the original payment method where appropriate or use another approved method. Processing times can vary because of checks, banking systems, weekends, public holidays and third-party providers. Any applicable limits or requirements will be shown before or during the withdrawal process.
Games are provided for entertainment. You accept that outcomes are determined by the relevant game system and that results may be random. Past results do not predict future results. You must not attempt to manipulate, interfere with or exploit a game, payment process, account function or security feature.
If a technical error, display error or processing mistake affects a game or transaction, we may correct the error and, where appropriate, void affected activity or restore the position that would have applied without the error. You must not knowingly take advantage of an obvious error. If a game does not operate as intended, we may suspend it while the issue is investigated.
- Do not use automated software, bots, scripts or other tools to access or play games.
- Do not engage in collusion, fraudulent behaviour, money laundering or any attempt to disguise the source of funds.
- Do not charge back a valid transaction or ask a financial institution to reverse a payment without a proper basis.
- Do not use the website to harass others, distribute harmful material or interfere with the normal operation of the services.
- Do not open or operate accounts for another person, or allow another person to gamble through your account.
4. Promotions, bonuses and website content
Promotions, bonuses, tournaments and other offers may be subject to separate promotional terms. Those terms will explain important conditions such as eligibility, the period of the offer, any qualifying activity, contribution rules, wagering requirements, expiry provisions, withdrawal restrictions and the treatment of winnings. You should read the relevant offer terms before accepting or using a promotion.
Unless stated otherwise, promotional offers are limited to one per person, household, address, device, payment method or other related account details. We may withhold, remove or cancel an offer where it has been obtained in error, claimed more than once, used in breach of its terms or connected with suspicious or abusive activity. If a promotion is withdrawn or changed, transactions already completed will be handled according to the applicable promotional terms and the law.
Website content is provided for general information and entertainment. We aim to keep descriptions, game information and account displays accurate, but errors or temporary omissions may occur. Availability may change without notice. We may update, remove, suspend or restrict games, features and content, including for maintenance, security, technical, commercial or legal reasons.
All rights in the website, branding, text, graphics, software and other content belong to us or our licensors. You receive a limited, personal and non-transferable right to use the website for its intended purpose. You must not copy, reproduce, modify, distribute, publish, reverse engineer, scrape or commercially exploit website content unless permitted by law or expressly authorised.
The website may contain links or references to third-party services. These services are operated independently and may have their own terms and privacy practices. We are not responsible for third-party content, availability or conduct. You should review the relevant information before using an external service.
5. Responsible gambling, privacy and legal information
Gambling should be treated as entertainment, not as a way to make money or solve financial problems. Set a budget before you play, keep track of time and spending, and never chase losses. You can use the responsible gambling tools made available through the website, which may include deposit limits, activity reminders, time limits, temporary breaks or account closure. If gambling stops being enjoyable or feels difficult to control, stop playing and seek support from an appropriate gambling help service.
You may ask to restrict or close your account. A self-exclusion request is intended to help you stop gambling and may prevent access for the selected period or until any required process is completed. You must not try to open another account or use another person’s account during a restriction. Responsible gambling requests may be treated as a priority and may involve additional checks to protect your account.
We collect, use, store and disclose personal information in accordance with our Privacy Policy and applicable privacy laws. Information may be used to provide the services, verify identity and age, process payments, manage risk, prevent fraud, meet legal obligations, improve the website and communicate with you about your account. You should read the Privacy Policy to understand how information is handled and what choices may be available to you.
We take reasonable steps to maintain security and availability, but no website or online transmission can be guaranteed to be completely secure or uninterrupted. You are responsible for using a suitable device, secure connection and up-to-date software. We are not responsible for loss caused by your failure to protect account details, unauthorised access resulting from your actions or events outside our reasonable control.
To the extent permitted by law, we are not liable for indirect, incidental or consequential loss arising from your use of the website, including loss caused by interruptions, third-party services, technical faults or game availability. Nothing in these terms excludes, restricts or modifies any right, guarantee or remedy that cannot lawfully be excluded, restricted or modified under applicable Australian consumer law.
If any part of these terms is found to be invalid or unenforceable, that part will be read down or removed to the extent necessary, and the remaining terms will continue to apply. A failure to enforce a term immediately does not mean that we waive our right to enforce it later. These terms, together with any applicable additional terms and policies, represent the agreement relating to your use of Slotum Casino.
Questions, complaints or requests about your account should be submitted through the support or contact features available on the website. Please provide enough information for the matter to be reviewed, but do not send passwords or unnecessary sensitive information. We may ask for further details to confirm your identity and investigate the issue. These terms are governed by the laws that apply to the relevant service and your use of it, subject to any mandatory rights or protections available to you.